Privacy policy of www.datacenter.legrand.com website
Last update: January 2023
DEFINITIONS
Within the meaning of this Privacy policy, the following terms mean:
- “Recipient”: a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not;
- “Personal data”: any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
- “DPO”: data protection officer;
- “Data subject”: an identified or identifiable natural person;
- “Controller”: the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data;
- “GDPR”: General Data Protection Regulation;
- “Processor”: a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
COMPLIANCE WITH DATA PROTECTION REGULATION
Legrand Group collects and processes your data in accordance with the data protection regulation, namely Regulation (EU) 2016/679 of the European parliament and of the Council (GDPR), French legislation “Informatique et Libertés” n°78-17, and any other European or national regulations in this area, likely to be added subsequently (hereinafter referred to as “Data Protection Regulation”).
IDENTITY OF THE CONTROLLER
Any processing of personal data collected is executed under the responsibility of:
LEGRAND DATA CENTER SOLUTIONS
19 boulevard Georges Bidault, 77183 Croissy Beaubourg (France)
A French « Société par actions simplifiée » with a share capital of 7.122 euros
N° SIRET 393 460 621 000 21
RCS Meaux 393 460 621
VAT identification number FR 30 393 460 621
Responsible of the publication: David DESCAMPS
WEBSITE HOSTING
The website datacenter.legrand.com (the “Website”) is hosted on the servers of Runiso: 18 rue du Faubourg du temple 75011 Paris.
DATA COLLECTED
Data you communicate to us:
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Data collected |
Purposes of the processing |
Legal basis of the processing |
|
Profession* |
Answer to the requests with as much detail as possible |
Legitimate interest of monitoring and continuous improvement of customer relationship of the controller Consent (commercial prospection) |
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Civility |
Answer to the requests in a personalized manner |
|
|
Name and surname* |
Answer to the requests in a nominative way |
|
|
Company |
Answer to the requests in a personalized manner |
|
|
Country* |
Allow the redirection of the request to the entity of the concerned country |
|
|
Email address* |
Answer to the requests by electronic mean Commercial prospection when you accept it |
|
|
Telephone number |
Answer to the request by telephone |
*Mandatory information
Please also note that the content of the attachment and messages that you send us can contain personal data.
Data identified as mandatory are necessary for the provision of the service requested. The absence of answer will compromise the performance of the service requested.
These data are collected on the basis of our legitimate interest of improvement of customer relationship and on the basis of your consent for commercial prospection. We inform you that data you communicate to us will be cross-referenced the data we already have and can be used for the creation of your customer sheet on our customer relationship management tool Salesforce.
We keep the data you communicate to us for a duration required for the processing of your request and for a maximum period of 3 years from the execution of the services, according to the reason of your request. Data you communicate relating to a dissatisfaction on one of our products are kept for a maximum period of 10 years.
For more information on the recipients that can access to your personal data, please consult section below “ACCESS TO THE DATA”.
Data collected during the use of the Website
|
Data collected |
Purposed of the processing |
Legal basis of the processing |
|
Statistics on the user’s journey |
Production of statistics data allowing to analyze the traffic on the Website to improve it (search requests, pages visited…) |
Legitimate interest of monitoring and continuous improvement of customer relationship of the controller |
|
Data relating to the events of your devices given by the browser (server errors, server’s activity, parameters, type and language of your browser, date and time of the request and URL of origin, identifiers of session, browsing history…) |
Allow the processing of system errors and manage and improve the service |
COOKIES AND SIMILAR TECHNOLOGIES
During your navigation, cookies are deposited on your terminal (computer, telephone, tablet), according to the choices you made, that you can change at any moment by setting your parameters (see section below “Accept or refuse cookies”).
Placed on your terminal during the visit of a website, a cookie is a small text file on the website, which registers information relating to your navigation (pages consulted, date and time of the visit…) and whose main purpose is to improve your visit and to allow the execution of personalized services.
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TYPE OF COOKIES |
WHO GENERATES COOKIES? |
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Cookies necessary to the Website |
jsessionID |
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Website analytics |
Google Analytics |
Third-party cookies intended to improve the Website interactivity
The Website proposes services made available by third-party websites:
- Google : Google is exploited by Google Inc., 1600 Amphitheatre Parkway Mountain View CA 94043, United States. For further information concerning the use of Google services, please consult the following link: https://www.google.fr/intl/fr/policies/terms/regional.html . For further information on Google privacy policy, please consult the following link: https://www.google.fr/intl/fr/policies/privacy/
Those functionalities use third-party cookies deposited directly by those services. During your first visit on the Website, a banner informs you of the presence of cookies and invite you to specify your choice. They are deposited only if you accept it. You can accept or refuse cookies by following the detailed specifications below in section “Accept or refuse cookies”.
Accept or refuse cookies
You can set up your browser for the cookies to be registered or rejected either systematically or according to their transmitter, or to be informed when a cookie is registered in your terminal, in order to accept or to refuse it.
However, the deletion of every cookie used can lead to the alteration of the navigation or to the loss of certain settings or information and can make navigation more difficult.
The configuration of each browser is different. It is described in the help menu of your browser, which can allow you to know how to modify your choices concerning cookies.
You can deactivate cookies by following the instructions below:
- For Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
- For Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
- For Internet Explorer™ : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
- For Microsoft EDGE™ : https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
- For Safari™ : https://support.apple.com/kb/ph21411?locale=fr_FR
EXERCISE OF USERS’ RIGHTS
According to the applicable Data Protection Regulation, you benefit from the following rights concerning the processing of your personal data:
- Right of access: you can demand to obtain a copy of your personal data (as categories of data processed, purposes of the processing, categories of recipients to which your personal data are communicated, duration of storage of your personal data);
- Right of rectification: you can request de correction, completion, update of your personal data if they are inaccurate, incomplete, ambiguous and/or outdated;
- Right to erasure: you can ask to delete your personal data under certain conditions (e.g. according to article 17 GDPR, if your personal data are not necessary anymore for the purposes for which they have been collected or are processed; or if you have withdrawn your consent for the processing of your personal data, provided that consent was the legal basis for the collect and the processing and that there is no other legal basis justifying it);
- Right to restriction of processing: you can ask to restrict the processing of your personal data, under certain conditions (e.g., according to article 18 GDPR, when you contest the correctness of your personal data, during the period required to check this point);
- Right not to be subject to a specific processing: you can request, according to article 22 GDPR, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects about you or similarly significantly affecting you;
- Right to object: you have the right to object to the processing of your personal data on grounds relating to your particular situation (according to and in the limits of article 21 GDPR). If these personal data processed for direct marketing purposes, you can object at any moment to this processing, including if it includes profiling activities (provided that they are directly related to this direct marketing);
- Right to data portability: you have the right to receive your personal data – when they are processed based on your consent or for the execution of a contract – in a structured, commonly-used, and machine-readable format, and you can ask us to transmit these data to another controller (e.g., to another service provider);
- Right to withdraw your consent: you can withdraw your consent at any moment, without any justification, for all the processing activities described in this Privacy Policy for which the legal basis of the processing is your consent;
- Right in case of death: according to article 85 of French law on data protection, you can define directives relating to the preservation, the erasure or to the communication of your personal data by Legrand Group after your death. These directives can be general or specific. Directives shall relate to your personal data and can be registered to a Digital trusted third-party certified by the Commission Nationale de l’Informatique et des Libertés. Specific directives shall relate to the processing of personal data described in this Privacy Policy, and can be registered with us.
To exercise one of these rights, you can send your request to us, at any moment, by using the contact details provided in section “Contact us and contact our DPO” below. The requests will be processed if you are able to prove your identity, and if your request is clear and identified. Requests will be processed in the best delays and in any case in a maximum delay of one (1) month from the reception of your request. If necessary, this period can be extended to two (2) months, according to the complexity of the request and to the number of requests. In this situation, we will inform you of the reasons of this extension. No payment is required for the exercise of your rights, except in case of excessive or unfounded demand.
In addition to the rights described above, you have the right to file a complaint, at any moment, to the competent control authority. For instance, according to GDPR, you can file such a complaint in the country where you reside or where you work or where the alleged infringement took place, if you have grounds to believe that the processing of your personal data infringes the applicable Data Protection Regulation. In France, the control authority is the Commission Nationale de l’Informatique et des Libertés (“CNIL”).
MODALITIES OF DATA PROCESSING
Personal data processing is performed with manual and computer means. This processing has for sole purpose the objectives indicated, with a view to ensure the confidentiality and the security of the data.
ACCESS TO THE DATA
Only the following have access to your personal data, in the limits of their respective attributions:
- Internal services of Legrand Group, in order to process your requests and to manage the Website: Sales department of the country concerned by the demand, Communication service, Marketing service, teams in charge of the management of the Website.
- Subsidiaries of Legrand Group, in order to process your requests when they concern their field of activity, or in order to send you commercial prospection.
- Service provider Runiso, based in France, in charge of the hosting of the data collected of the Website.
- Service provider Trait singulier, based in France, in charge of the management of the Website’s content.
- Service provider Capgemini, based in France, in charge of the Website maintenance.
- Google which benefits from an access to your navigation data on our Website when you accept it through the cookie banner (Google Analytics). We inform you that our relationship with Google is framed by standard data protection clauses duly approved by European Commission, and as such, any eventual transfer of data outside of European Union would be executed in conditions of security and confidentiality deemed adequate regarding European regulation. For further information, please consult section above “Type of cookies”.
We inform you that the service providers and processors above-mentioned are subjected to a commitment of confidentiality and can use your data solely according to the contractual provisions and to the applicable legislation.
DATA SECURITY
Legrand Group has taken physical, electronic and administrative protection measures, adequate and compliant with the regulation to protect your personal data. Legrand Group desires to draw your attention on the eventual risks of confidentiality related to the functioning of Internet. You have to put in place or to ensure the existence of means securing your personal computer network, and to ensure the correct configuration of your connection device (box) connected to your internet service provider and to other wireless access (e.g. WIFI, 4G, etc.).
LESS THAN FIFTEEN YEARS OLD
Minors of less than 15 years old are not the target audience of the Website. However, access to the Website is not reserved to adults because it does not have any contents forbidden to minors of less than 15 years old.
The Website does not collect nor use intentionally personal information concerning minors of less than 15 years old. If information relating to a minor are gathered by the Website, the legal representative of the minor can contact Legrand Group customer support to rectify, modify, or delete these information (see article above “Exercise of the users’ rights”).
MODIFICATIONS OF THIS DOCUMENT
We inform you that due to the evolutions of the Data Protection Regulation, or to changes brought to the personal data processing performed by Legrand Group, this Privacy Policy is likely to be modified.
We will notify you any important change of this Privacy Policy through an electronic mail for our professional customers and on the homepage of this Website for users.
CONTACT US AND CONTACT OUR DPO
By electronic mail:
Through the online form https://www.legrandgroup.com section “Contact us”
By postal mail:
Legrand Consumers Service
128 avenue du Maréchal de Lattre de Tassigny
87045 LIMOGES cedex France
Our DPO :
Data Protection Officer – Julie CELMA
128 avenue du Maréchal de Lattre de Tassigny
87045 LIMOGES cedex France
